Privacy Policy

Last Updated: March 11, 2026

Introduction

Triboflux (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website triboflux.com and make purchases from our online store.

Information We Collect

Personal Information

When you place an order or create an account, we collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through Stripe)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates via email and SMS
• Communicate with you about products, promotions, and updates (with your consent)
• Improve our website and customer experience
• Prevent fraud and maintain security
• Comply with legal obligations

SMS/Text Message Marketing

By providing your phone number and opting in at checkout, you consent to receive text messages from Triboflux. These messages may include:

• Order confirmation and updates
• Shipping notifications
• Promotional offers and product announcements

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. For more information, contact us at contact@triboflux.com.

Email Marketing

With your consent, we may send you promotional emails about new products, special offers, and company updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email/SMS marketing platforms)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services We Use

• Stripe: Payment processing
• Klaviyo: Email and SMS marketing
• WooCommerce: E-commerce platform
• Google Analytics: Website analytics

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at contact@triboflux.com.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Triboflux
Email: contact@triboflux.com
Website: https://triboflux.com